This regards Vincent Chiappone. Our agency began representing the Richard Manno Co. in 1995, and within a few years we brought in some major accounts. However, when the founder retired, every apparatus within the organization was dysfunctional, and they entered Chapter 11 bankruptcy. As an outside entity we had little choice but to go with the flow until options could be exploited. Then Vincent Chiappone joined the firm as a remedy; his mission was the needed turn-around. We watched an unknown entity and a stranger to the industry, successfully implement personnel and tactical adjustments in every department; i.e., field representation, inside sales, goals, margins, commodity focus, quoting parameters and analysis, contract negotiations, web and tradeshow participation, to name the few we’re aware of. His efforts included new products, and profitable fabrication and inventory decisions, thereby increasing our competitiveness and revenues. That focus alone resulted in thousands of new SKU’s with our primary catalog houses alone. He easily grasped product knowledge and effectively contributed to our field efforts with primary distribution customers…McMaster-Carr, W. W. Grainger, Amazon and other accounts. He visited key accounts with us and was an asset in amplifying the benefits of the Manno Company as a supplier; therefore, we welcomed his presence wherever possible. The senior sales executive of any supplier can be the finest tool and support mechanism for an outside marketing effort. And he was always available and immediately effective whenever we turned to him for resolution of any issue. With his direction and back-up we realized a steady uptick in our numbers even during a rough economic period. Without reservation, and from our personal experience, he’s a focused high energy talent capable of overcoming challenges…a win-win “go to” individual and an asset to any organization seeking profitable growth.
To Whom It May Concern, Let me introduce Vincent Chiappone, our firms COO for the past 4 years. During the time he was with us he achieved extraordinary results. His acute sense of vision coupled with his strong administrative skills have left our firm in an enviable position. During the time he was with us sales rose over 50%. He was able to attain results of this magnitude by utilizing the most up to date technology at every turn. In addition, he had a knack for hiring the most talented people to ensure our lofty goals were met. While his sales results were spectacular, even more important was his ability to access the shortcomings in our operations and instill corrective measures to see to it that increases in profits complemented sales growth. He scrutinized our warehouse operations and determined what steps were needed to reduce our shrink and improve the warehouse operating systems. Not only did this necessitate a revamp of the warehouse operations, but also the entire delivery system. These were monumental tasks. He brought about these accomplishments by employing much needed computer system upgrades. Vin had no trouble determining policy, making important decisions, and ensuring their end.
Vincent is an experienced executive who helped Employment Guide turnaround one of the least profitable regions in the country. Vincent used a combination of renewal and replacement techniques to complete the change in direction. He led a struggling team out the darkness and his keen ability to hire the brightest sales and operational talent quickly helped him go above budgetary goals. Vincent a driven, direct, and trusted company builder.
I have been a manufacturers rep for the Richard Manno Co for almost 20 years. In the last 4 years, under the guidance of Vincent Chiappone, the Manno Co has made great strides in gaining the respect and loyalty of their employees, sales representatives, suppliers and customers. It is a difficult task to successfully enter an unfamiliar industry but Vinnie did that with great focus, organization, and success. He is an exceptional leader, willing to learn and to teach, to listen and hear what customers are telling him and act upon promises made to them. Face to face meetings with the customers gave them the confidence to give Manno more of their business and to become loyal customers. As a result DT Sales experienced tremendous growth over the term of his management. I enjoyed working with Vinnie and wish him the best in all he does in the future. He will bring a lot to the table whoever he lands.
To Whom It May Concern: It is with great pleasure that I write this recommendation for Vincent Chiappone to support his application for a leadership role within your organization. I have had the privilege of working with Vincent for over 10 years. I have personally witnessed Vincent’s deep passion for improving the business operations, sales, and finance at 2 different organizations multimillion-dollar organizations. My company began working with The Richard Manno Company several years prior to Vincent’s arrival. During those years, my company witnessed The Richard Manno Company struggle with leadership, operational issues, and financial distress. When Vincent was appointed to the role of Executive Vice President my organization noticed an immediate change in the tone and culture of the organization. Vincent provided the staff with a clear road map and actionable items that focused on growth, his vision quickly aligned the staff, vendors and clients to drive the company towards success. Vincent worked directly with my organization and Richard Manno’s other vendors to lower costs and increase efficiencies. Vincent did this by spearheading meetings and introductions that nurtured vendor collaboration. During these meetings Vincent insisted that the vendors work together to find ways to help each other’s organizations grow and discuss ways the vendors could better fulfill the needs of the Richard Manno Company. Vincent ensured us that if we helped grow the Richard Manno company that we would earn future projects and introductions. This mentoring and collaborative methodology was refreshing and creative, we were happy to find ways to lower Richard Manno’s costs with the knowledge that we could be a key player in Richard Manno’s future growth and that Richard Manno would be a key player in our growth as well. Over the next few years, Vincent had turned the Richard Manno company around, the organization was growing and thus our company was growing with them. After Vincent had implemented the necessary systems and processes for the Richard Manno company to continue growing, he moved on to a larger project at Renu Contracting as the Chief Operating Officer. After a year of working with Renu Vincent called us in to evaluate and repair the organizations existing technical issues. Vincent asked us to propose a low cost, high value plan to the Partners at Renu, promising to make us the exclusive technical services company for Renu and their two sister organizations. Vincent also offered some priceless mentorship, helping us to understand what a larger organization needs and expects from its vendors. My organization still leans on Vincent as a mentor to this day, he has a wealth of knowledge that cannot be describe in a simple letter.
I had the pleasure of working with Vincent as EVP of Richard Manno Co.. Originally when he took over RMC, I personally gave him 6 months given the company history and his lack of knowledge of the manufacturing industry. In the 4 years he was hired to turn around the Richard Manno Co. I watched as he completely rebuilt a manufacturing company. In a short time customers came to see what I witnessed, a determined hands-on professional that absorbed every aspect of running a manufacturing company, and used every aspect to grow sales and increase value added properties to sales. Sales, perception, and results transcended the company to greater heights than RMC had ever experienced. Vincent lasted way longer than the 6 months I predicted, myself and all Manufacturers Representative agencys are glad Vincent turned RMC around and we are better off today. We all wish him luck in his next venture.
Vincent Chiappone was hired as a "turn around expert" when he came to work for the Richard Manno Co. The family run operation had grown steadily over the years and was a fine company in many ways but Vinny took it to a whole different level. Within about six months, Vinny had dived into every aspect of the company and come up with a game plan that led to increased sales and profitability for the company as well as for their manufacturers reps, like me. My sales increased and my inside manufacturing and sales support were improved dramatically. The level of communication increased as did the detail that was shared. Although Vinny came from "outside the industry" he was a quick learner and he and his team immediately improved manufacturing processes that resulted in us being a more competitive and responsive company. And, although he made great strides re-organizing the company, I feel one of his greatest skills is in the area of sales and sales management. When we had the opportunity to work together in the field, Vinny was totally engaged, listened and understood the needs or our customers, and delivered results upon returning to the home office. It has been a pleasure working with Vincent and I recommend him without hesitation.
